The Association for Information Management
learn how to enhance the experience of your customers with social media
KPMG, 8 Salisbury Square, London, EC4Y 8BB
8 May 2013: 18:00 for a 18:30 start – due to finish at 20:30
Increasing customer satisfaction through social media
The evening will offer you the chance to discuss how you can use social media to increase customer satisfaction. ASLIB’s spring celebration will comprise of a presentation by Oliver Rolfe, Senior Manager, Global knowledge and Alex Chapel, Global Internal Social Collaboration Lead, both from KPMG. Ceri Hughes, Global Knowledge Business Lead and Rebecca Marsh, Director of Service Development and External Relations at Emerald Group Publishing will both introduce the evening. The evening will include a generous amount of time for networking, drinks and a bit to eat. We look forward to seeing you at the event, come and take the opportunity to network with leading professionals in your field.
Tube: The nearest underground lines are District/Circle at Blackfriars Station and Central at St Paul’s.
Bus: The venue is on bus routes: 4, 15, 23, 26, 76.
Train: The nearest mainline stations are City Thameslink, Blackfriars and Farringdon.
Please RSVP to Catriona Gelder: firstname.lastname@example.org with your name, contact e-mail and organization name by: Friday 3 May 2013
ASLIB members attend free of charge